“Service” refers to each of the following services: sales on Amazon, Fulfillment by Amazon Advertising (including Amazon Sponsored Products), partner APIs and, if the country chosen for a service is the United States, Transactions Processing Services, in all cases with all related services and materials we provide. (e) If you are a company based in a European Union country and you provide us with a valid VAT identification number issued to you by a European Union country or you provide proof of their activity, you agree to accept electronic VAT invoices in a format and type of delivery that we have defined. How long does it take to take back my offer or account? Normally, it takes about 3-5 business days for Amazon to respond and accept our call. However, our fastest case was reinstated in 10 minutes and the longest duration was 6 months, depending on your Suspension from Amazon and the status of your seller account. How long does it take to write a letter of complaint? We will return to you within 12 hours of ordering our services and agree on a timetable to understand your business and sales account. After studying your sales and sales account, it usually takes about 24 hours to create your Amazon call letter, sometimes less. What happens if Amazon asks for more information? No additional fees in these circumstances. We will be processing your case throughout Amazon`s reinstatement process. If Amazon asks for additional information or has a question regarding a certain area of your seller account, you need to work with us to provide more information. After an interview with you, we will respond to all these requests at no additional cost until your Amazon sales privileges are reintroduced. Is the account re-introduced? We`re sorry, the truth is that no one can or should. As the decision is finally made by Amazon, it is still possible that Amazon will not cooperate with us for any reason. However, we have no chance if we do nothing.
If we agree to resume your Amazon suspension case, you can expect your Amazon sales privileges to be reintroduced. Will you reimburse me if my appeal fails? Yes, and yes! Even if we spend our time, knowledge and experience in your suspension case, you can get the full refund if the claim fails. Believe us that you can hardly get that promise from other companies. We respect your efforts and your money. The most important thing is that we have confidence in our ability to handle your case. How many times are you going to process my case? In difficult cases, there is no limited time for us to manage them. We will fight for as long as possible at no additional cost to your case. Can I deal with the case myself? No need for you to handle the matter yourself. We take care of the letter of complaint and you just have to send the letter of complaint as we wish. Are you going to ask us to file the letter of complaint in the proceedings? Yes, yes.
Amazon has different departments to deal with all types of problems. Therefore, complaints of a different nature should be sent to different email addresses. We`ll insert your call to Amazon`s correct email address. In addition, we also inform you of the right-wing will. Only with the right materials, you don`t waste the possibility of appeal. Can you help me, even after Amazon says, “We`ve decided you can`t sell on Amazon.com! Even though Amazon seems to be making its final decision, we still have ways to fight for your case, which have proven effective in recovering sellers` accounts. The Selling on Amazon Service is a service that allows you to sell certain products and services directly to Amazon`s sites. The sale on Amazon is operated by Amazon Services Europe.