I think the most important thing to watch out for in high-pressure sales is when you have vulnerable consumers who are contacted by merchants, who are maybe knocking on the door, what I`m going to do in an instant or contact them by phone, encouraging them to sign up for things, by encouraging them to maybe get a free iPad. The SDA residence contract retains some existing responsibilities for ADS providers, previously owned by disability service providers under the Disability Act 2006. They choose the type of agreement they want to offer. We know that DHHS sDA will only offer residency agreements on their property, despite the fact that there are some TAC clients who, for example, do not fit the definition of SDA residents, and they consider this on a case-by-case basis. Another important difference between the two agreements is the harm suffered. Under an SDA residence agreement, a resident does not pay for the damage caused by his disability, his disability-related behaviour or the equipment necessary for his daily life. In a general residence contract, tenants are liable for any damage. This is a really important protection that is built into the SDA residency agreement and does not cover a lease. A little above us, I`m not sure you`ve had much to do with the Victoria consumer business, we`re actually Victoria`s consumer regulator. Some of the work we do, we advise tenants, landlords, property owners, consumers in their rights under our relevant laws. We also insert consumer law in Victoria. We can help you identify opportunities that your client could potentially make with consumer law. We can help you write the letters if you need help.
Sometimes, just because it`s not your basic job that you are, how can someone look at it, I don`t know if it`s good. That`s what we want to do for you, that`s what we want to help. Then I can briefly explore a few options to help us help your customers and also the ways in which you can yourself, if you have the ability, help your customers in consumer law issues. In general, I would say that we will not discuss the overall NDIS system today or the authorization of the NDIS. Our service is not an expert in the NDIS, it`s you guys. The next step is the SDA provider and the SDA resident if the SDA resident accepts the agreement he or she enters into, if they both sign the document or implement the SDA residency agreement. The property is only for the SDA Residency Agreement, if it is a rental agreement, both must sign. If they feel that this resident would receive assistance from the Engise, they are also required, under the legislation, to provide a copy of the agreement and information statement and to explain these documents to a support person or a selected person, who could really be anyone chosen by the SDA resident, so that the family , the caregiver, the supporters of examples are mentioned. The aim was to allow a person to choose and control, which is consistent with NDIA policy. This allows an SDA resident to live with family or friends. We had a case of a mother who has sclero and she wants to live with her child, and they can now make a lease.
Even a case of a couple who wants to live together, he has a physical disability, so they can now enter into a lease as a couple and stay together. Changing service providers, or maybe changing places, that is the case with people, it is a problem — yes. There are laws that protect consumers from abusive contractual terms under standard contracts.